Frequently asked questions

Choose your service, enter your address and preferred time slot, then confirm. A qualified professional is assigned automatically and you'll receive their contact details.

Beauty, cleaning, plumbing, electricity, appliances, locksmith, carpentry, construction, pest control and many more. Browse the full catalog in the app or on the site.

Standard services have a fixed price shown before validation. For quote-based services, the pro sets a price after diagnosis, which you validate before they start.

Once the order is confirmed, you get their number and an in-app chat to communicate directly.

In "My orders", open the order and tap "Cancel". Cancelling is free as long as the pro hasn't started traveling.

You receive a rating prompt in the app after the job ends. Give 1 to 5 stars and leave a detailed comment if you wish.

Download the app or use the site, then sign up with your phone number. An SMS code confirms your identity.

All Hany pros go through identity verification (national ID), skills verification (diplomas/certifications) and an interview. Their customer rating is monitored continuously.